Answers

What are the limitations of the Trial version?

The Trial version has all features of the registered version. The evaluation period is limited to 30 days since the first use of the program. You need a valid License Key to use Swordfish or Stingray after the evaluation period ends.

I have a desktop PC and a laptop, can I use Swordfish/Stingray in both computers with one license?

You can install Swordfish and Stingray in many computers with one license. However, you can only use a license key in one computer at a time.

Swordfish and Stingray let you register and disable a license online. You can register a license in your workstation and work for as long as you wish. When you want to work in your laptop, disable the license in your desktop PC and then register it on the laptop.

Registering/disabling operations take less than 10 seconds.

I get "Could not create Java Virtual Machine" on Windows. What does it mean?

Java was not able to allocate enough memory and exited with an error.

Swordfish or Stingray asked Java to reserve up to 512MB of RAM (it may not neet all that RAM) and Windows told Java that there is not enough memory. You may have enough memory on your PC, but for some reason it is not available to Java.

Edit the file MAX_MEMORY that is in the folder where Swordfish/Stingray is installed and write in it the maximum number of megabytes that the program can use (default value is 512).

How do I translate a Microsoft Office Document?

Swordfish supports the new XML format of MS Office 2007. If you have an older version of Office, download the free Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats and save your files in the new format.

Swordfish also supports RTF (Rich Text Format). You can save your .DOC files as .RTF using Word, translate the RTF version and then save the translated version as .DOC using Word. This is not recommended if the document contains many images or if it is large.

As an option, you can open your files with OpenOffice and save them in OpenDocument format. You can then convert the translated files back to Microsoft Office format using OpenOffice

What do I need to install Swordfish/Stingray on Linux?

The requirements to install Swordfish and Stingray on Linux are:

  • Java 1.5 or 1.6 from Sun Microsystems. Other versions of Java don't work.
  • Mozilla XULRunner. Execute xulrunner -version in a console to verify that it is installed.

Contact tech@maxprograms.com if you need assistance installing Swordfish on Linux.

What Linux distributions are supported?

Swordfish is tested and is known to work in the following distributions:

  • SUSE Entreprise Linux Desktop 10
  • openSUSE 10.2/10.3/11/11.1
  • Fedora Core 8/9
  • Ubuntu 7.10/8.04/8.10

OpenOffice can't open a file after reverse conversion. What can I do?

This usually happens when there are problems with tags in the XLIFF file. Use the "Tag Analysis" option from QA menu to correct all errors.

I've read all questions and still need help. What can I do?

Send an email to tech@maxprograms.com and explain your problem. Our Tech Support team will gladly assist you.