Online Store
Frequently Asked Questions About Online Ordering
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Is my order secure?
Avangate (who is the e-commerce partner for Maxprograms) has an order process that is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.
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How soon will I get the product keys after I place my order online?
You should get your license keys in a few minutes.
You will receive a confirmation for your transaction immediately after you place your order online. Payment processing usualy takes a few minutes and you will receive emails with your license keys, payment receipt and invoice once the payment has been confirmed.
Avangate will contact you if there is any problem with the payment.
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What can I do if I don't receive my license key after payment?
First, check that the confirmation emails were not trapped as "SPAM" by your email client or email provider.
For your convenience, you can also check your order status online, at Avangate's Order Lookup page.
You can contact our Sales Team by email at any time if you have questions about your order.
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What's your Upgrade Policy?
Upgrades are free for all registered users. Free updates for all our products can be downloaded from our web site at no charge.
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What's your Refund Policy?
All Maxprograms products are available for evaluation with all features enabled for a duration of up to 30 days. We strongly suggest you to try the software before buying.
Under normal circumstances, Maxprograms does not offer any refund for any purchase made once the supplied license keys have been registered.